Refund policy

Returns

ALL SALES ARE FINAL. We do not issue refunds, accept returns, or exchange items.

Return to Sender (by carrier)

• an address is invalid or missing information
• carrier is unable to deliver package
• customer refuse

Return to sender or refused packages will be restocked and you will not receive a refund.

Damaged Packages

KS Beauty Company is not responsible for damage item from carrier. We do not issue refunds for damage items. If you receive a damage item, please contact our customer service email info@ksbeautyco.com within the hour of when your package was delivered (Ex: Delivered 12/5/2023 1:00 pm) you have to wait till 12/5/2023 2:00 pm to contact us about your damaged item. When your claim has been investigated and approved you will receive a partial refund on your order from carrier.